Return Policy

Thank you for shopping at [Your Wix Site Name]! We are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we’re here to help.

1. Eligibility for Returns

• Items must be returned within 14 days from the date of delivery.

• Items must be unused, unwashed, and in their original condition with all tags, labels, and packaging intact.

• Certain items, such as custom-made products, perishable goods, or items marked as non-returnable, are not eligible for return.

2. Return Process

1. Contact Us: Email us at [your email address] with your order number, reason for return, and any supporting photos (if applicable).

2. Approval: Once your return request is approved, you will receive further instructions along with the return shipping address.

3. Ship the Item: Pack the item securely and send it to the provided address. Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item or defective product).

3. Refund Policy

• Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7 business days and issued to your original payment method.

• Please note that shipping charges are non-refundable.

4. Exchange Policy

• Exchanges are allowed for the same item in a different size or color, subject to availability.

• Follow the same process as returns to initiate an exchange request.

5. Non-Returnable Items

The following items are not eligible for return or exchange:

• Custom-made or personalized products.

• Perishable goods.

• Items purchased on sale or clearance.

6. Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 48 hours of receiving your order. We will arrange for a replacement or full refund after verifying the issue.

7. Contact Us

If you have any questions or need assistance, please reach out to us:

• Email: zahid251251@gmail.com

• Phone: +88 01906 857437

We value your trust and are committed to providing the best shopping experience. Thank you for choosing [Your Wix Site Name]!